Privacy policy
Personal data (hereinafter referred to as “data”) will only be processed by us to the extent necessary and for the purpose of providing a functional and user-friendly website, including its content and the services offered there.
According to Article 4(1) of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to as “GDPR”), “processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
With the following privacy policy, we inform you in particular about the type, scope, purpose, duration and legal basis of the processing of personal data, insofar as we decide either alone or together with others on the purposes and means of processing. In addition, we inform you below about the third-party components we use for optimization purposes and to increase the quality of use, insofar as third parties process data on their own responsibility.
Our privacy policy is structured as follows:
I. Information about us as the controller
II. rights of users and data subjects
III. Information on data processing
I. Information about us as the controller
The responsible provider of this website in terms of data protection law is
Itani Orthopaedics and Trauma Surgery Private Practice
Sami Itani Gutierrez
Marburgerstr. 157
57223 Kreuztal-Ferndorf
Telephone: 02732 / 769 86 96
E-mail: info@privatpraxis-itani.de
II. Rights of users and data subjects
With regard to the data processing described in more detail below, users and data subjects have the right
to confirmation as to whether data concerning them is being processed, to information about the processed data, to further information about the data processing and to copies of the data (cf. also Art. 15 GDPR)
to rectification or completion of incorrect or incomplete data (see also Art. 16 GDPR)
to the immediate erasure of data concerning them (see also Art. 17 GDPR), or, alternatively, if further processing is required in accordance with Art. 17 para. 3 GDPR, to the restriction of processing in accordance with Art. 18 GDPR;
to receive the data concerning them and provided by them and to transmit this data to other providers/controllers (cf. also Art. 20 GDPR)
to lodge a complaint with the supervisory authority if they are of the opinion that the data concerning them is being processed by the provider in breach of data protection regulations (see also Art. 77 GDPR).
In addition, the provider is obliged to inform all recipients to whom data has been disclosed by the provider of any rectification or erasure of data or restriction of processing carried out on the basis of Articles 16, 17 (1), 18 GDPR. However, this obligation does not apply if this notification is impossible or involves a disproportionate effort. Notwithstanding this, the user has a right to information about these recipients.
Users and data subjects also have the right to object to the future processing of data concerning them in accordance with Art. 21 GDPR, provided that the data is processed by the provider in accordance with Art. 6 para. 1 lit. f) GDPR. In particular, an objection to data processing for the purpose of direct advertising is permitted.
III. Information on data processing
Your data processed when using our website will be deleted or blocked as soon as the purpose of storage no longer applies, the deletion of the data does not conflict with any statutory retention obligations and no other information is provided below on individual processing methods.
Cookie Manager
The provider uses a cookie manager to obtain consent for the use of technically unnecessary cookies on the website.
When the website is accessed, a cookie with the settings information is stored on the user’s end device so that the query regarding consent does not have to be made on a subsequent visit.
The cookie is required to obtain the user’s legally compliant consent.
The user can prevent or terminate the installation of cookies by changing the settings in their browser.
Cookies
a) Session cookies/session cookies
We use so-called cookies on our website. Cookies are small text files or other storage technologies that are placed and stored on your end device by the Internet browser you use. These cookies are used to process certain information about you, such as your browser or location data or your IP address, on an individual basis.
This processing makes our website more user-friendly, effective and secure, as the processing enables, for example, the reproduction of our website in different languages or the offer of a shopping cart function.
The legal basis for this processing is Art. 6 para. 1 lit. b.) GDPR, insofar as these cookies are processed for contract initiation or contract processing.
If the processing does not serve to initiate or process a contract, our legitimate interest lies in improving the functionality of our website. The legal basis in this case is Art. 6 para. 1 lit. f) GDPR.
These session cookies are deleted when you close your Internet browser.
b) Third-party cookies
Our website may also use cookies from partner companies with whom we cooperate for the purposes of advertising, analysis or the functionalities of our website.
For details on this, in particular on the purposes and legal bases of the processing of such third-party cookies, please refer to the following information.
c) Removal option
You can prevent or restrict the installation of cookies by changing the settings in your Internet browser. You can also delete cookies that have already been saved at any time. However, the steps and measures required for this depend on the specific Internet browser you are using. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support. In the case of so-called Flash cookies, however, processing cannot be prevented via the browser settings. Instead, you must change the settings of your Flash player. The steps and measures required for this also depend on the specific Flash player you are using. If you have any questions, please also use the help function or documentation of your Flash player or contact the manufacturer or user support.
However, if you prevent or restrict the installation of cookies, this may mean that not all functions of our website can be used to their full extent.
Contact requests / contact option
If you contact us via contact form or e-mail, the data you provide will be used to process your request. The provision of the data is necessary for processing and answering your inquiry – without it we cannot answer your inquiry or can only answer it to a limited extent.
The legal basis for this processing is Art. 6 para. 1 lit. b) GDPR.
Your data will be deleted if your inquiry has been conclusively answered and the deletion does not conflict with any statutory retention obligations, such as in the case of any subsequent contract processing.
Online job applications / publication of job advertisements
We offer you the opportunity to apply for a job with us via our website. For these digital applications, we collect and process your applicant and application data electronically to handle the application process.
The legal basis for this processing is Section 26 (1) sentence 1 BDSG in conjunction with Art. 88 para. 1 GDPR.
If an employment contract is concluded after the application process, we will store the data you submitted during the application in your personnel file for the purpose of the usual organizational and administrative process – naturally in compliance with further legal obligations.
The legal basis for this processing is also § 26 para. 1 sentence 1 BDSG in conjunction with Art. 88 para. 1 GDPR.
If an application is rejected, we automatically delete the data transmitted to us two months after notification of the rejection. However, the data will not be deleted if the data requires longer storage of up to four months due to legal provisions, e.g. due to the burden of proof under the AGG, or until the conclusion of legal proceedings.
The legal basis in this case is Art. 6 para. 1 lit. f) GDPR and Section 24 para. 1 no. 2 BDSG. Our legitimate interest lies in legal defense and enforcement.
If you expressly consent to your data being stored for a longer period of time, e.g. for your inclusion in a database of applicants or interested parties, the data will be processed further on the basis of your consent. The legal basis is then Art. 6 para. 1 lit. a) GDPR. However, you can of course revoke your consent at any time in accordance with Art. 7 para. 3 GDPR by making a declaration to us with effect for the future.
Server data
For technical reasons, in particular to ensure a secure and stable Internet presence, data is transmitted to us or to our web space provider by your Internet browser. With these so-called server log files, the type and version of your Internet browser, the operating system, the website from which you have switched to our Internet presence (referrer URL), the website(s) of our Internet presence that you visit, the date and time of the respective access and the IP address of the Internet connection from which the use of our Internet presence takes place are collected, among other things.
The data collected in this way is stored temporarily, but not together with other data about you.
This storage takes place on the legal basis of Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the improvement, stability, functionality and security of our website.
The data will be deleted after seven days at the latest, unless further storage is required for evidence purposes. Otherwise, the data is excluded from deletion in whole or in part until an incident has been finally clarified.
We operate a company presence on the Instagram platform to promote our products and services and to communicate with interested parties or customers.
We are jointly responsible for this social media platform with Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
The data protection officer of Instagram can be reached via a contact form:
https://www.facebook.com/help/contact/540977946302970
We have regulated the joint responsibility in an agreement regarding the respective obligations within the meaning of the GDPR. This agreement, which sets out the mutual obligations, is available at the following link
https://www.facebook.com/legal/terms/page_controller_addendum
The legal basis for the processing of personal data that takes place as a result and is described below is Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the analysis, communication, sales and advertising of our products and services.
The legal basis may also be the user’s consent to the platform operator in accordance with Art. 6 para. 1 lit. a DSGVO. The user can revoke this consent for the future at any time by notifying the platform operator in accordance with Art. 7 para. 3 GDPR
When our online presence is accessed on the Instagram platform, user data (e.g. personal information, IP address, etc.) is processed by Facebook Ireland Ltd. as the operator of the platform in the EU.
This user data is used for statistical information about the use of our company presence on Instagram. Facebook Ireland Ltd. uses this data for market research and advertising purposes and to create user profiles. Based on these profiles, Facebook Ireland Ltd. is able, for example, to advertise users within and outside Instagram based on their interests. If the user is logged into their Instagram account at the time of access, Facebook Ireland Ltd. can also link the data to the respective user account.
If the user contacts us via Instagram, the personal data entered by the user on this occasion will be used to process the request. The user’s data will be deleted by us if the user’s inquiry has been conclusively answered and there are no legal obligations to retain the data, e.g. in the case of subsequent contract processing.
Facebook Ireland Ltd. may also set cookies to process the data.
If the user does not agree to this processing, it is possible to prevent the installation of cookies by setting the browser accordingly. Cookies that have already been saved can also be deleted at any time. The settings for this depend on the respective browser. In the case of Flash cookies, processing cannot be prevented via the browser settings, but by the corresponding setting of the Flash player. If the user prevents or restricts the installation of cookies, this may mean that not all Facebook functions can be used to their full extent.
For more information on the processing activities, their prevention and the deletion of data processed by Instagram, please refer to Instagram’s data policy:
https://help.instagram.com/519522125107875
It cannot be ruled out that processing by Facebook Ireland Ltd. also takes place via Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.
We maintain an online presence on LinkedIn to present our company and our services and to communicate with customers/prospects. LinkedIn is a service of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland, a subsidiary of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA.
In this respect, we would like to point out that there is a possibility that user data may be processed outside the European Union, in particular in the USA. This may result in increased risks for users in that, for example, subsequent access to user data may be made more difficult. We also have no access to this user data. The access option lies exclusively with LinkedIn.
You can find LinkedIn’s privacy policy at
https://www.linkedin.com/legal/privacy-policy
Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
Privacy policy: https://help.instagram.com/519522125107875
LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Irland, ein Tochterunternehmen der LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085 USA.
Privacy policy: https://www.linkedin.com/legal/privacy-policy
Google Analytics
We use Google Analytics on our website. This is a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.
The Google Analytics service is used to analyze the usage behavior of our website. The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization and economic operation of our website.
Usage and user-related information, such as IP address, location, time or frequency of visits to our website, is transmitted to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymization function. This function allows Google to shorten the IP address within the EU or EEA.
The data collected in this way is in turn used by Google to provide us with an evaluation of the visit to our website and the usage activities there. This data can also be used to provide other services related to the use of our website and the use of the Internet.
Google states that it will not associate your IP address with any other data. In addition, Google keeps under
https://www.google.com/intl/de/policies/privacy/partners
Google provides further data protection information for you, for example on the options for preventing the use of data.
In addition, Google offers at
https://tools.google.com/dlpage/gaoptout?hl=de
offers a so-called deactivation add-on along with further information on this. This add-on can be installed with the most common Internet browsers and offers you further control over the data that Google collects when you visit our website. The add-on informs the JavaScript (ga.js) of Google Analytics that information about your visit to our website should not be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analysis services. Of course, you can also find out whether and which other web analysis services we use in this privacy policy.
Google Fonts
We use Google Fonts on our website to display external fonts. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.
In order to enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is accessed.
The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the optimization and economic operation of our website.
The connection to Google established when you access our website enables Google to determine from which website your request has been sent and to which IP address the display of the font is to be transmitted.
Google offers under
https://adssettings.google.com/authenticated
https://policies.google.com/privacy
for further information, in particular on the options for preventing the use of data.
Sample data protection declaration of the law firm Weiß & Partner
Doctolib
We use the Doctolib appointment management system for optimal appointment management. Doctolib offers us a modern calendar system and also gives our patients the opportunity to make appointments with us online at https://www.doctolib.de/. Doctolib GmbH (Mehringdamm 51, 10961 Berlin) acts for us as a so-called processor. The data protection provisions available on the doctolib.de website apply to online appointment bookings. We also use the Doctolib calendar system for patients without a user account on doctolib.de in order to manage all appointments uniformly and to focus primarily on our patients. Doctolib processes all data in accordance with all applicable data protection regulations and applies the highest security standards. The following data is entered into the Doctolib calendar when appointments are made: surname, first name, date of birth, address, telephone number, e-mail address, GP, health insurance status, referring doctor, reason for visit and appointment history. Doctolib itself has no insight into which doctor you are being treated by. Only your doctor has this information. Your data will be collected for the purposes of appointment management, as was previously the case with us. The legal basis for the processing of your data is Art. 6 I b) GDPR (the treatment order you give us), Art. 6 I a) GDPR (consent for appointment reminders by text message and email) and Art. 9 II h) GDPR (the purposes of preventive healthcare).
Doctolib does not forward the data to commercial providers. Like your doctor, Doctolib is bound by the duty of confidentiality. A release from the duty of confidentiality is not required. In accordance with the GDPR, you have the right to information, correction, data transfer, deletion or blocking of your data at any time. If applicable, you can object to the processing or revoke any consent. You also have the right to lodge a complaint with a competent supervisory authority